What should I do in an emergency during my rental?

For an accident, mechanical failure, a flat battery or a flat tyre, call Road Service on 191, available 24/7. Police 100, ambulance and fire department 911, coast guard 913. In the event of injuries or danger, call the appropriate emergency service first and notify DriveAruba.com as soon as possible.

Car Rental in Aruba | DriveAruba.com Smart Rentals

Q: What do I need to rent a car in Aruba?

A valid driver's licence held for at least 2 years, a passport or ID, contact details, and a valid credit card in the main driver's name (Visa or Mastercard; American Express subject to conditions). Additional drivers must be listed on the reservation and present at pickup.

Q: Who is responsible for holding the correct driving licence?

The driver is responsible for holding the licence category legally required under Aruban law for the operation of the vehicle and, where applicable, for the lawful transport of passengers in accordance with the vehicle's permitted passenger capacity. DriveAruba.com is not liable for fines, penalties, claims, damages, insurance exclusions or legal consequences arising from the driver's failure to hold the appropriate licence category.

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Final price clarity before checkout. Free delivery and unlimited mileage included. No surprise fees. Debit cards may be accepted for rental payment with CDW/LDW Extended Protection only. A refundable security deposit is required: a hold on your credit card, or cash at pickup. Credit card is preferred.

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Vehicle: Select a car
Rental days: 1 day
Drivers: 1 driver
Daily rate: $0
Long-stay discount: $0
Offer: $0
Included free: —
Compliance fee: $15
Extras: $0
Out-of-hours service: $0
Subtotal excl. TAX: $0
TAX / BBO: $0
Total: $0
Security deposit: $0 hold on credit card or cash at pickup

Secure checkout $0 via secure checkout

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Debit cards may be accepted for the rental payment with CDW/LDW Extended Protection only. The refundable security deposit is separate: a hold on a credit card, or cash at pickup (not debit or prepaid). Credit card is preferred.

Rental terms

Clear terms before you book

Here are the main rental details in plain language, so you know what to expect before confirming your reservation. The signed rental agreement contains the full terms.

Minimum rentalThe minimum rental period is 3 consecutive days for online bookings; shorter periods are available on request. Each rental day is a 24-hour period. Pickup and return take place within business hours: weekdays (Mon–Fri) 09:00–17:00, weekends (Sat–Sun) 10:00–16:00.

Payment & cancellationA deposit of 25% of the rental sum is paid when you book; the balance is due at pickup, before the keys are handed over. Cancel more than 30 days before pickup and you receive a full refund less USD 35 administration. Between 30 days and 72 hours, everything paid above the 25% deposit is refunded. Within 72 hours, or in the event of a no-show, there is no refund — but we will not invoice you for the remaining 75% either. A delayed inbound flight, notified before pickup, holds your car for 24 hours at no charge.

Road usePlease keep the vehicle on permitted public roads. GPS geofencing may help protect the vehicle and confirm restricted-area use. Read more in our FAQ.

FAQ

Questions before booking

Emergency numbers

In case of an accident, mechanical failure, a flat battery, a flat tyre or a similar roadside issue, call Road Service 24/7.

Road Service: 191

Police: 100

Ambulance: 911

Fire Department: 911

Coast Guard: 913

Dr. Horacio E. Oduber Hospital
Address: Dr. Horacio E. Oduber Boulevard #1, Phone: +297 527 4000

In the event of injuries, danger or a serious emergency, call the appropriate emergency service first. Please also notify DriveAruba.com as soon as possible.

Driver Licence Responsibility

Driver is responsible for holding the licence category legally required under Aruban law for the operation of the vehicle and, where applicable, for the lawful transport of passengers in accordance with the vehicle’s permitted passenger capacity.

DriveAruba.com – Smart Rentals shall not be liable for any fines, penalties, claims, damages, insurance exclusions, loss of coverage, or legal consequences arising from the driver's failure to hold the appropriate licence category or legal authorisation required for such use.

Are DriveAruba.com rental vehicles monitored by GPS geofencing?

Yes. For vehicle protection, recovery purposes and the enforcement of the rental conditions, our vehicles may be equipped with GPS-based geofencing technology. This allows us to receive an alert if a vehicle is driven into areas where use of the rental vehicle is not permitted, including restricted roads, Arikok national park, beaches, dunes and other unsuitable terrain.

If we receive such an alert, DriveAruba.com reserves the right to carry out a comprehensive technical inspection of the vehicle upon its return. This may include, but is not limited to, an inspection of the tyres, wheels, suspension, underbody, protective panels and other components that may be affected by use on unsuitable terrain.

Any damage identified during the inspection that is attributable to prohibited or improper use during the rental period, together with the reasonable costs of inspection and repair, will be charged to the renter in accordance with the Rental Terms.

What do I need to rent a car?

A valid driver's licence (held for at least 2 years), passport or ID, contact details, and a valid credit card in the main driver's name (Visa or Mastercard; American Express subject to conditions). Additional drivers must be listed on the reservation and present at pickup.

Can I pick up at the airport?

Airport pickup may be arranged subject to availability. Please include your flight details when booking.

Is insurance included?

Third Party Liability (TPL), including collisions with uninsured drivers, and CDW Limited are included; CDW Limited covers accidental damage up to a maximum of USD 750 per incident, with a USD 250 deductible; above USD 750 the renter remains fully liable. CDW/LDW Extended Protection can be added from USD 15 per day, with a per-incident deductible from USD 500 depending on the vehicle category. Personal Accident Insurance (PAI) is not included and is not offered. Damage waivers are not insurance; exclusions apply.

Terms and conditions

Our full General Terms, Conditions and Applicable Policies govern every rental: rates and deposit, authorised drivers, damage waivers, fuel, fines and cancellation. The Dutch version is the legally prevailing one.

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Privacy policy

How we handle your personal data: what we collect, why, how long we keep it, who receives it, and the rights you have. Includes the document scan at our counter, which is processed on the device and never stored.

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Disclaimer

What the information on this website is, and is not: rates and availability are always subject to the confirmed reservation and the signed rental agreement.

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Contact

Need help before you book?

For general questions, use the email contact page. For a rental, choose your dates and continue to secure checkout.